Physiotherapy appointments are allocated half an hour. This time is to cover assessment, treatment and documentation. Please come 15 minutes early to complete the forms on your initial appointment.
For treatment of 2 areas in one appointment, it is possible to have an hour appointment. Please ensure reception are aware of this when you are booking in. One hour appointments are at a higher cost than a standard half hour consultation.
Payment in full has to be made at the end of the consultation in Cash, Debit Card or Credit card ( Visa, Mastercard, American Express)
Member of a Private Health Fund
With a Hicaps facility, we can charge your Health Fund directly for your allowed rebate, and then any gap must be paid in cash, debit card or credit card (as above) at the end of your consultation.
A GP referral is required for Workers Compensation. Once the appropriate forms have been completed at work, and submitted to your Employers Workers Compensation Insurer, you will receive a Claim Number. Once you have this we can charge all your treatments directly to the insurer.
Department of Veteran Affairs
Please have your current DVA card and GP referral with you, and then we will bill DVA directly.
Only assist in financing physiotherapy services if the patient is on a Enhanced Primary Care (EPC) plan. This is managed by your GP for Chronic conditions. Payment is made in full to us by cash, debit card or credit card. We submit your Medicare claim to Medicare, and they will deposit the rebate into the account you have registered with them.